Cancellation and Refund Policy

Cancellation, Return and Refund Policy

PARNEET GUJRAL offers a two-day exchange policy that gives you the option to exchange the same product purchased from www.parneetgujral.com only in the case of any product quality-related issues, within two days of receipt of the item.

We only ask that you don't use the product and preserve its original condition, tags, and packaging. You are welcome to try on a product but please take adequate measures to preserve its condition. You need to follow the following conditions: You must be located in INDIA as this facility is unavailable to patrons outside INDIA. No returns or refunds shall be accepted from orders received from international clients under any circumstances post-order processing.

The return of the product must be filed at info.parneetgujral@gmail.com, with two days of the delivery of the product.

The product must be returned in its original condition along with the invoice, all labels, tags, authenticity cards, dust bags, designer boxes, hangers, freebies if any and other packaging intact sold as a part of the product. Any garment sought to be exchanged, should be unworn or unwashed. Garments that are found to be worn or damaged or soiled will not be accepted for return. Only store credits/credit notes will be given to the customer against the return, no refund will be given under any circumstances. Products returned under this policy will be subject to quality testing/inspection. Notwithstanding anything contained in this policy, Parneet Gujral reserves the right to reject any request for exchange of any products without giving any reasons for the same. In such cases, products will be sent back to the customer at the original shipping address. Parneet Gujral wallet shall not exceed the value of the product returned and/or exchanged but may be subject to deductions of any benefits for example any discounts availed, shipping or delivery charges waiver, etc., if any.

You may cancel the order within 24 hours of placing the order, in that case, a processing fee of 10% will be deducted from the paid amount and the remaining shall be refunded to the same source of payment. In case you opt for the credit note refund option, the full amount will be transferred to your wallet and you may use it in 18 months from the date of the wallet being credited.

What is PARNEET GUJRAL Exchange Procedure?

To put a return/exchange request, the customer can email on info.parneetgujral@gmail.com and the brand will get back to you within 24-48 hours. You will receive a confirmation email from the brand regarding the request, confirming the details and conditions for the same.

The customer then has to ship the product back to PARNEET GUJRAL by sending it to the address provided by us. You will be solely responsible to ensure that the product is delivered to PARNEET GUJRAL in good condition and PARNEET GUJRAL will not be held liable for any damage caused to the product during transit or the customer is not contactable at the time of delivery.

It is the sole responsibility of the customers to respond to the and co-ordinate with the delivery partners to accept the orders.

PARNEET GUJRAL will send you an e-mail confirmation upon receiving the products. Upon undertaking quality test and inspecting the product, PARNEET GUJRAL will inform you about its decision with respect to acceptance or rejection of the products within 2 (two) working days of receiving the product. If PARNEET GUJRAL accepts the return/exchange request, value of the product returned/exchanged will be will be credited into PARNEET GUJRAL wallet in 3 (three) working days of receiving the product. However, if PARNEET GUJRAL rejects the return/exchange we will ship the product back to you. If you have any questions, issues, or concerns about your return, or are having trouble with the online returns process, you can email us at info.parneetgujral@gmail.com.

PARNEET GUJRAL takes utmost care to deliver the products as per your order. If incorrect product is delivered, you must notify us by sending an email at info.parneetgujral@gmail.com within 1 day i.e. 24 hours of receiving the product.

Refund Policy

PARNEET GUJRAL offers 2 days exchange policy gives you an option to exchange the products purchased from www.pallavimohan.com for any product quality issue within 2 days of receipt of the item. We only ask that you don't use the product and preserve its original condition, tags, and packaging. You are welcome to try on a product but please take adequate measure to preserve its condition. You need to follow the following conditions: You must be located in INDIA as this facility is not available to patrons located outside INDIA.

The products must be returned to PARNEET GUJRAL within 2 (two) days from date it is delivered to you. Please check the list of non-returnable or non-exchangeable products at the end of the policy. PARNEET GUJRAL may update this list from time to time and without any prior intimation to you. The product must be returned in its original condition along with the invoice, all labels, tags, authenticity cards, dust bags, designer boxes, hangers, freebies if any, and other packaging intact sold as a part of the product. Any garment sought to be exchanged, should be unworn or unwashed. Garments that are found to be worn or damaged or soiled will not be accepted for return. Products returned under this policy will be subject to quality testing/inspection. Notwithstanding anything contained in this policy, PARNEET GUJRAL reserves the right to reject any request for exchange of any products without giving any reasons for the same. In such cases, products will be sent back to the customer at the original shipping address. PARNEET GUJRAL wallet shall not exceed the value of the product returned and/or exchanged but may be subject to deductions of any benefits for example any discounts availed, shipping or delivery charges waiver, etc., if any.

Payment Methods

Credit / Debit Cards
Razorpay
Offline Payments